Ask about getting access to your eVisa

Use this service if you have a question about creating your UK Visas and Immigration (UKVI) account and getting access to your online immigration status (eVisa).

A chat window will open when you start the service.

Before you start

Check the eVisa guidance on GOV.UK for an answer to your question.

If you are having a problem using the ‘UK Immigration ID Check app’, go to GOV.UK for guidance on how to use the app

This service only gives information about creating your UKVI account and accessing your online immigration status (eVisa).

If your question is about something else, for example, a visa application go to

It will not be possible to rely on this as a record if you contact us again.