Ask about the EU Settlement Scheme (EUSS)

Use the EUSS webchat if you have a question about the EU Settlement Scheme.

A new window will open to start a chat with a digital assistant when you select ‘start now’.

If the digital assistant cannot help, you can ask to chat to an adviser during our opening hours.

It will not be possible to rely on the webchat as a record if you contact us again.

Before you start

Read the guidance on applying to the EU Settlement Scheme (settled and pre-settled status).

Applying for the EU Settlement Scheme

Most people needed to apply to the EU Settlement Scheme by 30 June 2021. However, depending on your circumstances, you may be still able to apply. Find out more about applying to the EU Settlement Scheme.

If you have pre-settled status

You can usually apply for settled status once you’ve lived in the UK for 5 years in a row and have continued to meet the eligibility requirements. It’s free to apply. If you have not switched from pre-settled status to settled status the Home Office will extend your pre-settled status by 5 years just before it’s due to expire.